Privacy Policy

1. Information We Collect

When you use SrishtiStore, we may collect:

• Account info: Name, email address, profile photo (via Google login)
• Payment info: Processed securely by Razorpay — we do not store card details
• Purchase history: Products you have bought, download history
• Usage data: Pages visited, device type, browser (for improving our service)

2. How We Use Your Information

• To process your orders and deliver digital products
• To send order confirmation and download links via email
• To provide customer support
• To improve our website and user experience
• To send important updates (you can opt out at any time)

3. Data Storage & Security

Your data is stored securely using Google Firebase (Firestore) with industry-standard encryption. We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law.

4. Third-Party Services

• Google Firebase — Authentication & Database
• Razorpay — Payment processing (governed by Razorpay's privacy policy)
• Google Analytics — Usage analytics (anonymized)

5. Your Rights

• Request access to your personal data
• Request deletion of your account and data
• Opt out of marketing communications

To exercise these rights, email [email protected]

6. International Visitors & GDPR (EU/EEA)

Srishti Digital Store welcomes customers worldwide. If you are located in the European Union or European Economic Area, the following applies to you under the General Data Protection Regulation (GDPR):

• Legal basis for processing: We process your data to fulfil the purchase contract (Art. 6(1)(b) GDPR) and on the basis of legitimate interest for analytics (Art. 6(1)(f) GDPR)
• Data transfers: Your data may be transferred to and stored in India, which is outside the EU/EEA. We use Google Firebase (Google LLC, US) and Razorpay (India), both of which maintain appropriate data protection safeguards
• Your GDPR rights: Right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and objection. Contact [email protected] to exercise any right — we will respond within 30 days
• Cookies: We use analytics cookies (Google Analytics, Microsoft Clarity, Meta Pixel) for service improvement. By using this site, you acknowledge this use
• Supervisory authority: You have the right to lodge a complaint with your local data protection authority

7. Currency & Pricing

All prices on Srishti Digital Store are set in Indian Rupees (INR). For international visitors, prices may be displayed in your local currency as an approximate conversion for reference only. The actual amount charged at payment will always be in INR via Razorpay. Exchange rates are updated regularly and are approximate.

8. Contact